About Us
We deliver “best-of-breed” technology solutions
iCallMate-cCP
Contact centers are the backbone of any industry. Every company that sells a product or service will require customer support to handle their queries no matter how small. And as a human can only handle one query at a time, contact centers require a huge number of staff to handle the traffic.
iCallMate- eCP
Software platform which can easily designed for providing various telephony applications such as OBD, IBD, IVR, SMS and Click2Call. The all-inclusive solutions are ideal for different business processes such as telemarketing, sales, and marketing research in VAS Segment.
iUnifyMate-uCP
It stands for Customer relationship management, practice of deliberately managing customer and prospect interactions, using technology to automate and streamline all processes, alignment of all processes.
iSMSMate
From marketing and promotional content to appointment reminders and one-time passwords, individuals and businesses around the globe are finding clever and innovative ways to capitalize on the power and functionality of SMS.
iCallMate- IVR
If your business uses IVR to direct callers, then more calls can be answered simultaneously. With traditional reception, there would be a flurry of please holds or funky hold music while customers awaited transfer.
Chatbot
Chatbot is an assistant that communicates with us through text messages, a virtual companion that integrates into websites, applications or instant messengers and helps entrepreneurs to get closer to customers.
We are proud to partner with Medanta – The Medicity, one of India’s most renowned multi-specialty hospitals known for advanced medical care and clinical excellence. Through this association, Novus Connect bridges patients with world-class healthcare services, expert doctors, and cutting-edge treatment facilities. Medanta is recognized for its expertise in cardiology, oncology, hepatology, organ transplantation, and other specialized fields. Our collaboration ensures seamless coordination, trusted medical guidance, and access to internationally accepted treatment standards. Together, we are committed to delivering reliable, transparent, and high-quality healthcare solutions to patients seeking the best medical support in India.
We are proud to partner with AERIS-Healthcare, a trusted healthcare institution known for its quality medical services and patient-centered approach. Through this collaboration, Novus Connect connects patients with experienced doctors, modern medical facilities, and reliable treatment solutions. AERIS Hospital is committed to delivering safe, effective, and affordable healthcare across various specialties. Our partnership ensures smooth coordination, transparent communication, and dedicated support for every patient. Together, we strive to provide accessible, high-standard medical care and strengthen our mission of offering trusted healthcare solutions both locally and internationally.
They Trust us
Our Prestigious Clients
