About us

We Innovate To Simplify

We deliver “best-of-breed” technology solutions

We NOVUS CONNECT are fully committed to integrate customer driven quality standards with superior innovation. Our abiding endeavor is to provide customized software solutions to suit all your business requirements. All our processes are geared towards producing the best products and services in terms of Quality, Functionality, and Affordability.


Contact centers are the backbone of any industry. Every company that sells a product or service will require customer support to handle their queries no matter how small. And as a human can only handle one query at a time, contact centers require a huge number of staff to handle the traffic.

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iCallMate- eCP

Software platform which can easily designed for providing various telephony applications such as OBD, IBD, IVR, SMS and Click2Call. The all-inclusive solutions are ideal for different business processes such as telemarketing, sales, and marketing research in VAS Segment.

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It stands for Customer relationship management, practice of deliberately managing customer and prospect interactions, using technology to automate and streamline all processes, alignment of all processes.

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From marketing and promotional content to appointment reminders and one-time passwords, individuals and businesses around the globe are finding clever and innovative ways to capitalize on the power and functionality of SMS.

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iCallMate- IVR

If your business uses IVR to direct callers, then more calls can be answered simultaneously. With traditional reception, there would be a flurry of please holds or funky hold music while customers awaited transfer.

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Chatbot is an assistant that communicates with us through text messages, a virtual companion that integrates into websites, applications or instant messengers and helps entrepreneurs to get closer to customers.

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They Trust us

Our Prestigious Clients